About GartenWerks
About Us
GartenWerks is an online shop for garden buildings, garden storage and garden essentials. We deliver to addresses in the United Kingdom.
Our range
Our range covers garden buildings and storage, such as sheds, bin and bike stores, pergolas, gazebos, summerhouses and playhouses, from makers including Rowlinson, Keter, Suncast and Forest. Alongside them we sell garden essentials, such as hand tools, secateurs, watering cans, planters and wildlife products, from makers including Gardena, Burgon & Ball, Kent & Stowe and Haws. All prices are in pounds sterling and include VAT.
Delivery
Standard delivery to UK addresses is free on every order. We ship with DHL: we prepare your order in 1–2 working days and DHL delivers it in a further 2–4 working days, so delivery takes 3–6 working days in total. You receive a tracking link by email when your order is dispatched. We deliver to the United Kingdom only. Full details are in our Delivery policy.
Returns and your rights
You can cancel your order within 14 days from the day the goods are delivered. Returns are free: a prepared return label is included in every delivery. We accept exchanges and charge no restocking fee. We refund you within 5 working days after your return arrives with us. If an item is faulty or not as described, your rights under the Consumer Rights Act 2015 apply. Full details are in our Returns & cancellation policy.
Contact
Email us at kontak@gartenwerks.store or use our contact form. Customer service hours are Monday–Friday, 9:00–17:00 (CET), and we usually reply within 24 hours on working days.
Legal information
GartenWerks is run by Raul Maraver (sole trader), Avgd. València 53, P02 1, 08750 Molins de Rei (Barcelona), Spain. Full details are in our legal notice.